Bristol City Council has introduced a scheme for collecting waste in order to maximise recycling. All Bristol residents have to follow the rules of the scheme or they risk incurring a penalty.Your household will have been provided with:

• A brown kitchen waste bin
• A kitchen caddy
• A wheelie bin
• A black box (optional)
• A green garden bin (optional)

If your house does not have the first three items, email: customerservicesnhs@bristol-city.gov.uk with your name and address to order replacements.

If your house does not have a black box.  Request a black box online now

You may not need a green bin, for further information see below.

If there are 5 or more of you living in your house you will need extra or larger bins, email : customerservicesnhs@bristol-city.gov.uk with the names of all the tenants and your address to explain what you need.

Rubbish Collections

Weekly

• Brown bins – Food waste – compostable material
• Cardboard – placed next to brown bins
• Black boxes – Paper and other recyclables

Fortnightly

• Wheelie bins – non recyclable household rubbish

To insure that your rubbish is collected, please:

• Put your bin or box out by 7am on the collection day.
• Write your house number on the wheelie bin for easy identification.
• Move your bin off the pavement as soon as possible after it has been emptied.
• If you move house please leave your bin behind for the next occupant.

Bristol city council link to check your collection day

Recycling your waste - What goes where?

Tips for using you bins

Brown bins

The small kitchen caddy is for use in the kitchen to collect food scraps for the brown bin. You can line your brown bin only with ordinary paper, e.g. old newspapers or special paper liners never plastic. The lid of the kitchen waste bin must be locked shut for collection - make sure the lid in securely in place and push the handle forward to lock the lid down. Try to store your bin out of direct sunlight and keep it locked shut to avoid flies and vermin.

Black Boxes

If you are putting out lots of recycable things try to separate them out into untied carrier bags. You can leave extra bags next to the box.

Wheelies

Wheelie bins are difficult to replace, make sure your house and flat number are marked clearly on yours. Never leave your wheelie out for long after the collection in case it blocks the pavement and causes an accident. Only the contents of the bin will be collected, never leave black bags out or you may risk a fine. If you have too much unrecyclable rubbish for your wheelie bin you will need to use the Council’s service for larger household items.

Garden waste

If you need to dispose of grass cuttings or other garden waste you will need to purchase a green bin from the Council. The cost is £21, and the collection charge £29 a year (55p a week).

Larger Household Items

Bristol City Council will collect up to three items (e.g. 3 black bags) at a charge of £15. All additional items will be charged at the same rate. To arrange a bulky waste collection from your household please contact our Customer Service Centre on 0117 9223838. Payment for this service can be made by credit/debit card or invoice.

Write : Customer Service Centre
Neighbourhood and Housing Services
Bristol City Council
Brunel House
St Georges Road
Bristol
BS1 5UY

Tel: 0117 9223838